Payment Policy

When scheduling your appointment, a non-refundable deposit is required.

This deposit will be deducted from the total cost of your treatment on the day of your appointment.

Unless you have prepaid for your treatment or course, full payment is required on the day of your appointment, either in cash or by card, after the procedure.

Payments made in advance are non-refundable unless you provide medical evidence confirming unsuitability from a GP.

Courses purchased are non-refundable and cannot be transferred.

Deposits are strictly non-refundable. If you fail to attend your appointment, the deposit will be forfeited. Similarly, if you attend a consultation but choose not to proceed with treatment, your deposit will not be refunded.

Treatment Courses

All treatments purchased as part of a course must be fully paid for before the first session.

Treatments should be used or booked within 12 months of purchase. Any remaining treatments after this period will be forfeited. Not following the recommended treatment plan and aftercare may affect results, which can vary based on individual lifestyle, diet, and medical conditions.

Suitability for Treatment

We will assess whether the treatment is suitable for you before proceeding. If deemed unsuitable, we will explain the reasons, and you will only be responsible for the initial consultation fee, if applicable.

Refusal of Treatment

We reserve the right to refuse treatment at any time. Failure to disclose medical conditions may result in treatment denial, for which you will be charged a cancellation fee.